> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.activate.ee/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why do my points reset on the free plan?

On the free plan, your point balance resets to zero at the start of each month. This means you'll want to redeem your points for discount codes before the month ends. Upgrading to a paid membership lets you keep your points and save up for higher-value rewards like gift cards.