Garmin devices synchronizing

Sometimes there may be a delay between Garmin device data and Activate data. This happens when all data hasn’t been fully synced to Garmin’s cloud, even if it appears in the Garmin app.

How to fix syncing issues?

Ensure the data is synced to Garmin’s cloud

You can check this by opening the Garmin Connect app and looking at the sync icon in the upper right corner. Sometimes it may show as synced, but the data still hasn’t actually been transmitted.

What to do if this doesn’t help?

If manually syncing to the cloud doesn’t solve the issue, disconnect Garmin from the Activate app, wait a few minutes, and then reconnect it.

Updated on: 14/08/2025